Testimonials

Hear What Our Customers Have to Say

These folks are a great team. I've rarely seen attention to details as they show. From my first trip to the showroom to driving away with my van, they always kept me in the loop. The guys in the shop were first class and answered all the questions I had. If you are looking for a conversion van, this is the company you want. I can't thank them enough.

Dennis Jones
Great company, wonderful employees!
Jessica Scott
ILDERTON Conversion Co. has the best customer service I have ever dealt with! They will always call back and offer great information on any situation .
Sharon Black
Working with Ilderton Conversion was an amazing experience. John and his staff went out of their way to ensure our client received the proper care and assistance in selecting the best mobility vehicle solution available. We highly recommend their services.
Charleston Wraps
I had a great experience with Ilderton! From the first phone call I made inquiring about a van, to the financing, to delivery . . . everything was great! Their customer service is definitely 5 star as I had lots of questions once I got the van and everyone was so helpful.  They immediately told me that they wanted their customers to become family and I can honestly say that they treated me just like family. I would highly recommend Ilderton to anyone looking to purchase a mobility van and/or hand controls.  I can't thank Mike, Tom, & Brady enough for such a great experience!

cynrae
Mr. Ilderton,

Thank you again for you and your team.  Erica did an incredible job working with us as did the rest of your team when I was in town.

I wanted to wait before I wrote you to make sure everything worked out positively (as it has).  You and your team really set an incredible example of customer service, attention, and quality.  I hope to achieve that level of quality in my career some day!

Again, everyone in your team did an amazing job and thank you for the work you done as its been a huge help for dad.

Sincerely,


Danny Orthwein
Dear Brady,

Thank you so much for doing such a great job on our van, you're the only guys we can trust to do a great work on our van!

I wish you all the best, have a great holiday!

God Bless You
Andrea & Gary
Dear Mr. Ilderton,

    Though belated, we write to you to tell you about a team of Ilderton staff, coordinated by Carmella, who pulled together to provide a most excellent conversion van with which we are well pleased. Not only did you locate a hard-to-find suitable vehicle, you sent drivers to pick it up in a distant city some 8 drive from High Point. We are most grateful. Please know that we only sum up a sizeable effort which required superior problem-solving, persistence and a great many hours of hard work by Carmela and Justin Brown over many years. Jim Salthouse and Beth Griggs were essential. They remained in close consultation with us throughout the whole process, so we were never left without the information we wanted.

As if that weren't enough, we experienced a breakdown many miles away. Simply moving a wire fixed it, but it took 10 days to get a dealership in Houston to look at the van. By sheer bad luck, Houston had experienced severe flooding and every dealer was backed up 800 cars or more. Carmella kept in close, daily contact with us for over two weeks to keep up with the progress. She did much more, explaining the Chrysler process and even calling the Texas dealerships and getting them to understand our plight. It meant a great deal to us. We recently purchased a lifetime warranty on the wheelchair-accessible conversion van because we will be doing all of our business with you in the future. We are well pleased, and thank every one.

For these reasons and many more over the years, Anne and I are grateful for the Ilderton Team. We wish to thank you, and your staff. It speaks well of management to have developed a superior team which routinely practices excellence. I highly recommend your company for conversion vans, sales and service.

Very sincerely yours,

Robert and Anne Ryals

"November - National Family Caregivers Month"

Hi Beth,

I wanted to say thank you for being a sponsor of our Caregivers Conference that took place yesterday. It was hugely successful and we were so happy to have Jim there as your representative. I hope he had a great experience. There were over 150 in attendance to learn about ALS but also to meet with our vendors and how they can help them in their journey through this terrible disease. We appreciate your dedication to ALS patients and were honored to have Ilderton Conversion with us yesterday.

Sincerely,

Jenna Temple

Jenna Temple, Corporate Relationships Manager, The ALS Association North Carolina Chapter

"Kyle's Adventure"

    Written by Andrea Vrobel on September 9, 2015
Phillips

See Kyle's Story Here!

I had the pleasure of spending the day with Kyle and his mom, Robin, in July when they received their van with a new BraunAbility conversion.  Kyle is ten years old and has a very rare syndrome called Aicardi-Goutieres Syndrome.  He is dependent on Robin, who is a single mom, for all of his care.  Even though her days are busy ensuring that Kyle's needs are met, Robin maintains a positive attitude and feels blessed.  Robin enjoyed working with all of the wonderful people at Ilderton Conversion of Charlotte and was appreciative of the great care she received from her Mobility Consultant, Bobby Rolfes.  A very special thank you also goes out to Q'Straint for their generous donation ensuring that Kyle can be safely and easily secured in his wheelchair during their travels.


Robin and Kyle

Contact

Ilderton Conversion of Charlotte

1424 Archdale DR.
Directions CHARLOTTE, NC 28210

  • Sales: (866) 545-1760

Contact

Ilderton Conversion of High Point

701 S Main St
Directions HIGH POINT, NC 27260

  • Sales: (866) 604-0189

Contact

Ilderton Conversion of Charleston

8550 Rivers Ave
Directions NORTH CHARLESTON, SC 29406

  • Sales: (877) 293-4219

Hours

  • Monday 8:00AM - 5:30PM
  • Tuesday 8:00AM - 5:30PM
  • Wednesday 8:00AM - 5:30PM
  • Thursday 8:00AM - 5:30PM
  • Friday 8:00AM - 5:30PM
  • Saturday 9:00AM - 2:00PM
  • Sunday Closed
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Asheville, NC(877) 293-4219
Charleston, SC(877) 293-4219
Charlotte, NC(866) 545-1760
High Point, NC(866) 604-0189